Patient FAQs
PATIENT FAQS
Answers about Dr Nurhani Yasmin Abdul Rahman, booking, ENT conditions and travelling to Bintulu. Can't find your question? WhatsApp the clinic.
About Dr Yasmin
Which ENT specialist sees patients at Kemena Pacific Hospital Bintulu?
Dr Nurhani Yasmin Abdul Rahman is a resident consultant ENT surgeon at Kemena Pacific Hospital (formerly Columbia Asia Hospital Bintulu), Clinic/Suite 15, Tanjung Kidurong.
What are Dr Yasmin's qualifications?
She holds an MD from Universitas Gadjah Mada and a Master of Medicine in Otorhinolaryngology, Head and Neck Surgery (MMed ORL HNS) from Universiti Sains Malaysia. She is registered with the Malaysian Medical Council (MMC No. 49326).
How long has Dr Yasmin been practising?
She has 15+ years of clinical experience and has been an ENT specialist since 2017.
What does Dr Yasmin specialise in?
Nose allergies and sinus disease are her special interest. She performs endoscopic sinus surgery and septal and turbinate surgery, and treats ear, throat, snoring and voice problems in adults and children.
What languages does Dr Yasmin speak?
English, Bahasa Malaysia and fluent Bahasa Indonesia, with basic Iban and Melanau.
Booking and your visit
How do I book an appointment?
WhatsApp the clinic with your symptom, the patient's age and preferred dates. The team confirms a slot and the consultation fee.
Do I need a referral letter?
No. You can book directly. Bring any referral letter or reports you have.
What are the clinic hours?
Monday to Friday, 9:00 AM to 12:00 PM and 2:00 PM to 5:00 PM. Saturday, 9:00 AM to 12:00 PM. Closed on Sunday.
What should I bring?
Your IC or passport, previous reports, scan discs, hearing tests and a list of your medicines.
Will I need tests or surgery at my first visit?
Usually not. Most first visits are a consultation and examination. Some tests, like a nasal endoscopy, can be done the same day; surgery is always planned separately.
I am scared of ENT procedures. Can Dr Yasmin help?
Yes. She is a certified relaxation facilitator and helps anxious adults and children through examinations and procedures at their own pace. Mention it when you book.
Conditions and treatment
When should I see an ENT specialist instead of a GP?
When symptoms last more than a few weeks or keep coming back: a blocked nose for 12 weeks, hoarseness for three weeks, repeated tonsillitis, sudden hearing loss or a neck lump that does not go away.
Is a nasal endoscopy painful?
No. A numbing spray is used first, and it takes a few minutes.
Will sinus surgery change the shape of my nose?
No. It is done through the nostrils with no cuts on the face.
Is snoring something an ENT specialist treats?
Yes. Snoring with pauses in breathing, choking at night or daytime tiredness can point to sleep apnoea and should be checked.
When does a child need tonsil removal?
It is usually considered after repeated tonsillitis in a year, or when large tonsils cause snoring and pauses in breathing at night.
Is every neck lump cancer?
No. Most are swollen glands from infection, but a lump lasting more than a few weeks should be examined.
Travelling to Bintulu
I live in Miri. Can I see Dr Yasmin?
Yes. Bintulu is about 3 to 4 hours from Miri by road, or a short flight.
I live in Kuching or Sibu. Is it worth travelling?
Yes, especially for a specialist opinion, endoscopy or planned surgery. The flight from Kuching is about 1 hour; Sibu is about 3 to 4 hours by road. Send reports on WhatsApp first so you only travel when needed.
Can patients from Brunei or Indonesia see Dr Yasmin?
Yes. Send your reports on WhatsApp before travelling and the clinic will advise how long to plan for and the estimated fees.